Privacy Policy
Our Commitment to Your Privacy
Propria.io is committed to protecting your privacy and ensuring that your visit to our website is entirely secure.
If you have any questions or problems with any aspect of our privacy policy or its implementation, please contact our privacy officer (privacy@ticketyboo.digital) or the Information Commissioner's Office. Our registration number is ZB660250.
1. Security of your Personal Information
To maintain the security of your information, we use the Transport Layer Security (TLS) protocol with 128-bit or higher encryption strength to transmit sensitive information. This is the same technology used in transmitting sensitive information by banks, governments, and online businesses such as Amazon.com and eBay.
Once the information is in our system, it is accessible to authorised Propria.io personnel only. We strictly enforce our privacy policies with our employees, and any breach of this policy will result in termination and the pressing of criminal charges where there are grounds.
2. How we use your Personal Information
Your personal information will be used to provide you with the requested products and services. This includes using data for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and not for any other purpose. We do not store or have access to any debit or credit card numbers at any time; such numbers are processed by Stripe card payment services only.
We may also use information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our site's users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).
3. With Whom we share Personal Information
We will NOT sell, trade or rent your name or personal information to anyone else. We DO NOT sell, trade, rent or provide outside access to our mailing list.
Propria.io will not release your personal information to authorities unless required by law, search warrant, court order, subpoena, or fraud investigation.
Except as otherwise stated in this policy, Propria.io will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information.
4. Collection of your Personal Information
Propria.io only saves such personal information that is necessary for you to access and use our services. This personal information includes but is not limited to first and last name, email address, phone number, other payment processing information and service data. Propria.io will store such personal information until your account is closed with us and any dispute or outstanding payments have been settled. You can formally request its deletion or revoke your consent to its storage; otherwise, Propria.io delete that personal information in accordance with its decisions or internal policies.
5. Privacy of Your Information
The information you enter into and store on your website, CRM or other SaaS service provided by Propria.io remains under your control and responsibility. Propria.io will NOT under any circumstances use or access the data you store in your website, CRM or SaaS system for any reason except when expressly requested to do so by the client.
To access your information, you must use your email address and the secure password you selected; for security purposes, this is the only access route. To change your password, you must use the email address associated with your account. We do not give out passwords over the phone. Propria.io gives you the ability to add new users to your service; their access and usage is your responsibility.
All services provided by Propria.io use the Transport Layer Security (TLS) protocol with 128-bit or higher encryption strength to transmit sensitive information.
6. Advertising
We partner with third-party ad networks like Google to manage advertising on other sites. Our Ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Websites to provide you with targeted advertising based on your interests. If you wish not to have this information used for the purpose of serving your targeted ads, you may opt out by using the following links: Google's Opt-out, Bing's Opt-out, Yahoo's Opt-out, or the Network Advertising Initiative opt-out Page.
Please note that any opting-out will not opt you out of being served to advertise. You will continue to receive generic ads.
Propria.io does not have direct access to this information.
7. Third Parties
We provide links within our services to the sites or services of third parties. We are not responsible for collecting, using, monitoring, storing, or sharing any Personal Data by such third parties. We encourage you to review those third parties' privacy notices and ask them questions about their privacy practices as they relate to you.
8. GDP
Jake Clarke is the data controller for all information you provide to Propria.io. For users in the EU, Jake Clarke adheres to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation. As policies change, this will be replaced by the Data Protection Act.
9. Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 years.
10. Uses Made of Information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and we permit selected third parties to use your data, we (or they) will contact you electronically only if you consent. If you do not want us to use your data in this way or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
to notify you about changes to our service and
ensure that content from our site is presented most effectively for you and your computer.
11. We use Information to:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, to deliver relevant advertising to you, and
to make suggestions and recommendations to you and other site users about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with the information you give us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
12. Disclosure of Your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties, including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Propria.io or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of Propria.io, our customers, or others.
13. Where we Store Your Personal Data
The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
14. Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@propria.io
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
15. Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £50 to meet our costs in providing you with details of the information we hold about you.
16. Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
17. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to suppport@propria.io